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A case study of critical success factors for the implementation a digital learning ecology in a national transport body from a stakeholder perspective

Whelan, Aisling (2021) A case study of critical success factors for the implementation a digital learning ecology in a national transport body from a stakeholder perspective. Masters thesis, Dublin, National College of Ireland.

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Abstract

This Interpretive organisational case study examines the critical success factors for the development of a digital learning ecology in a national transport body. Data collected through semi structured interviews and focus groups with 26 participants was used to discern the views of different stakeholder groups, managers, instructors and end-users regarding e-learning and development of a digital learning ecology, to determine what roles these groups can play and identify their requirements in the development of a digital learning ecology. Five themes affecting the development of the digital learning ecology were extracted from the research data using Braun and Clarke’s thematic analysis; Learner-related factors, Instructor-related factors, Organisation factors, Technology-related factors, and Design for digital learning. This study confirms existing research regarding factors among stakeholders critical to the successful implementation of e-learning and a digital learning ecology, such as social presence as the concern for learners, learner motivation as a critical factor for instructors, and for the organisation perhaps the most critical factor of all, to ensure the right technology is put in place in an environment that supports learning. Research shows that limited instructor utilisation of LMS as negatively impacting learners’ use and identifies comprehensive training for instructors and learners as key to overcoming barriers of resistance to the acceptance and use of a system. Users identified interoperability with other systems as a critical factor in this national transport body much like a next generation digital learning environment, a loosely coupled collection of applications, software, and tools, this would appear to be an attractive application of more advanced cloud-based tools and applications for the variety of requirements reported by study participants.

Item Type: Thesis (Masters)
Subjects: H Social Sciences > HE Transportation and Communications
L Education > LC Special aspects / Types of education > E-Learning
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Organisational Behaviour > Organisational Learning
Divisions: Centre for Education and Lifelong Learning > Master of Arts in Educational Practice
Depositing User: Clara Chan
Date Deposited: 17 Jan 2022 16:45
Last Modified: 17 Jan 2022 16:45
URI: https://norma.ncirl.ie/id/eprint/5299

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