NORMA eResearch @NCI Library

The perceptions of social care front line managers of human resource management (HRM) devolution: the evidence from an Irish non-profit organisation

Chimbganda, Tari (2021) The perceptions of social care front line managers of human resource management (HRM) devolution: the evidence from an Irish non-profit organisation. Masters thesis, Dublin, National College of Ireland.

[img]
Preview
PDF (Master of Arts)
Download (833kB) | Preview

Abstract

This qualitative research explores the opinions and sentiments of the front-line managers (FLM) of a Dublin based voluntary non-profit organisation (NPO) towards the devolution of human resource management (HRM) functions to them. The study explores the impact of devolution on Front line manager’s (FLM) roles and what devolution implies for them. The study is expected to provide an understanding of the managerial role of those who start their careers as social/community care practitioners and develop into managers with HRM responsibilities. Insight was sought in this investigation as to how their operational duties interact with their HRM duties, and what they proposed would bring them success in their devolved HRM duties. The study was carried out in a case study organisation, Charity X, a NPO offering several social care services. Charity X has reduced their HR department due to funding constraints exasperated by the current Covid-19 global pandemic. The Primary data for this study was obtained using a qualitative approach through semi-structured interviews held with 15 FLMs. The study found that the devolution of HR to FLMs in Charity X is necessary and inevitable, but the quality and outcomes of HR devolution depend on the investment and support that has been accorded to FLMs. Line managers perceived a lack of skills in devolved HR functions, time and role demands as obstructions to their full engagement in HR.

Item Type: Thesis (Masters)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management
D History General and Old World > DA Great Britain > Ireland
H Social Sciences > HD Industries. Land use. Labor > Non Profit Organisations. Voluntary Sector.
Divisions: School of Business > Master of Arts in Human Resource Management
Depositing User: Clara Chan
Date Deposited: 15 Dec 2021 16:28
Last Modified: 15 Dec 2021 16:28
URI: https://norma.ncirl.ie/id/eprint/5244

Actions (login required)

View Item View Item