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The Role of Workforce Planning during Transformational Change in a Hospital Setting: A Case Study

Sweeney, Geraldine (2014) The Role of Workforce Planning during Transformational Change in a Hospital Setting: A Case Study. Undergraduate thesis, Dublin, National College of Ireland.

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The purpose of this study is to examine and understand workforce planning practice and how it can influence transformational change within a hospital setting from the perspective of key stakeholders in the process. Change is a constant feature of today‘s working environment and factors such as the race for innovation, globalisation and the ‗war on talent‘ is creating urgency to change processes. Significant global workforce shortages across health sectors as reported by the World Health Organisation need immediate attention for the future of a sustained health service, both at home and abroad. The practice of workforce planning can support organisations in building capacity in a structured and planned way and to develop its workforce to meet future demands.

The research question asked how can workforce planning influence organisational transformation. It also asked what is the role of workforce planning in a hospital setting and was it practiced during a transformation process. Research was conducted through the method of semi structured interviews with five senior clinical and non-clinical executives. The findings suggest that although employees are aware of workforce planning and its role within a hospital setting, the current practice is limited and isolated. The findings also highlighted where there is an absence of workforce planning, that internal factors such as leadership and communication are inhibiting its true potential and influence.

This suggests that workforce planning cannot be viewed as a solution to workforce issues, it is a tool that can provide support during a change process and but it is important that key structures and roles are clearly defined to maximise its influence

Item Type: Thesis (Undergraduate)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Management of Change
Q Science > Life sciences > Medical sciences
Divisions: School of Business > BA (Honours) in Human Resource Management
Depositing User: Claire Wallnutt
Date Deposited: 15 Nov 2014 11:20
Last Modified: 15 Nov 2014 11:20

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