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A Qualitative Investigation on the Impact of Human Resource Information Systems (HRIS) on the Organisation Performance in the Retail Sector of Canada

Prasad, Jayasimha (2020) A Qualitative Investigation on the Impact of Human Resource Information Systems (HRIS) on the Organisation Performance in the Retail Sector of Canada. Masters thesis, Dublin, National College of Ireland.

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Abstract

Purpose
The primary and the main purpose of the research is analysing and evaluating the impact of the HRIS on organisational performance in the retail sector of Canada. Furthermore, the research emphasises on determining the importance and functions of the HRIS along with ascertaining its impact on the performance of firms and identifying the challenges faced by organisations in implementing the portal of the HRIS, especially in the retail sector of Canada. Overall, the aim and objective of the research study is evaluating the concept of the HRIS and the implication of this software in the HR departments of various organisations.

Methods/ Data Collection/ Data Evaluation
The research approach or method used in the project is the research onion method that provides different layers for choosing or selecting distinct research methodology components. The research project utilises qualitative methods. The qualitative data is collected in the research by the help of the semi-structured interview with the integration of interpretivism research philosophy. Primary data has been collected to gather real-world data and delve into various unexplored facts of the HRIS through an interview method and secondary data has been derived by going through academic books, latest journal articles and exploring credible websites. The selection of the sample for the research has engaged the non-probability sampling technique. Further, using the purposive sampling technique, 8 HR managers were selected to obtain data. The HR managers from food, apparel, grocery, and drug retail sectors have been selected for an interview and two HR managers are recruited for the interview from each retail sector. Further, the thematic analysis method is used for examining interview data.

Findings
The primary findings show that the HRIS has profoundly transformed the HRM functions in the retail sector of Canada.

Implications
The research shows meaningful insight into the HRIS with its features and impact on the overall performance of organisations in the retail sector.

Limitations
Primary data that was integrated with the help of the semi-structured interview method requires interviewing enough individuals to draw an optimum level of conclusion and make further comparisons. Further, the interview lacks exact facts and figures, and on the other side, the secondary data generally lacks accuracy and originality. Similarly, due to COVID-19, there were various hurdles in measuring primary data through primary resources.

Item Type: Thesis (Masters)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Performance Management
Divisions: School of Business > Master of Arts in Human Resource Management
Depositing User: Dan English
Date Deposited: 03 Feb 2021 16:21
Last Modified: 03 Feb 2021 16:21
URI: http://norma.ncirl.ie/id/eprint/4632

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