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The Impact of Leadership Style on Employee's Performance in a Business Organization: A Case Study of Guarantee Trust Bank PLC, Abuja

Ekpenyong, Joy Nse (2020) The Impact of Leadership Style on Employee's Performance in a Business Organization: A Case Study of Guarantee Trust Bank PLC, Abuja. Masters thesis, Dublin, National College of Ireland.

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Abstract

This research investigates the effect of leadership style on employees’ performance at Guaranty Trust Bank of Abuja, Nigeria (GTB). The main research objective was to examine the effect of leadership style (Transformational, Transactional, Autocratic, and Laissez-faire leadership style) on employees’ performance. A descriptive survey was used in which 60 questionnaires were collected from 100 questionnaires distributed. Multi-factor Leadership Questionnaire developed by Avolio and Bass (1995) was used to measure leadership style. MLQ 360 was used to get self and rate form from both the manager and the employees. Data were analysed using descriptive and inferential statistical procedures. Regression analysis and Pearson correlation were used to measure the correlation and the hypothesis of the research. The research findings show that the transformational leadership style is the most popular leadership style at GTB Abuja, followed by the Transactional Leadership style posited by the respondents. Autocratic and laissez-faire was the least used leadership style by the managers of GTB Abuja. There was a negative correlation between leadership style and employee performance; both leadership styles (Transformational, Transactional, Autocratic, and Laissez-faire) all have a negative effect on employees’ performance.

The research advocated for further study on the research topic on a broader and bigger capacity to find the effect of leadership style on employees’ performance.

Keywords: Leadership style, Employee performance, Transformational, Transactional, Autocratic, Laissez-faire, MLQ 360.

Item Type: Thesis (Masters)
Subjects: H Social Sciences > HM Sociology > Leadership
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Leadership

H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Performance Management
Divisions: School of Business > Master of Arts in Human Resource Management
Depositing User: Dan English
Date Deposited: 01 Feb 2021 13:57
Last Modified: 01 Feb 2021 13:57
URI: http://norma.ncirl.ie/id/eprint/4591

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