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Impact of Organizational Culture on Employee Performance A Case Study of IHS Towers Nigeria.

Arogundade, Motunrayo Feyisayo (2020) Impact of Organizational Culture on Employee Performance A Case Study of IHS Towers Nigeria. Masters thesis, Dublin, National College of Ireland.

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Abstract

For many years, corporate organizations in the telecommunication industry have strived to design corporate cultures rooted in their philosophies and inclinations to guide their operations. This research investigated the impact of corporate culture on employee performance in IHS Towers Nigeria. The study’s objectives were hinged on the tenets of Hofstede’s (1980) 6-D model. This is because very few studies have used a simplified model of culture, such as Hofstede (1980) 6-D model, to assess the effects of organizational culture on performance in a multinational telecommunication firm with diverse culture, and situated in a growing economy in Africa. This study tackles this gap by examining the effect of organizational structure, risk-taking, teamwork, competitiveness, strategic goal orientation and organization’s spend culture on employee performance. Being a positivist cross-sectional research, an online structured Likert scale questionnaire was used to survey 286 entry-level to senior staff. The research adopted a quantitative approach to validate and analyze the data received. Multiple regression analysis was employed in testing the six hypotheses developed from existing literature review. The findings from the data analysis showed that organizational structure, risk-taking, competitiveness, and spend culture did not influence employee performance in the organization. On the other hand, teamwork and strategic goal orientation significantly influenced employee performance. Other interesting findings revealed by the study were that, teamwork can thrive among employees within a high power distance multinational corporate setting. This is contrary to the tenets of the Power Distance Index dimension of the Hofstede (1980) 6-D model. Additionally, strategic goal orientation is largely associated with the employees’ intrinsic need for job security, which in turn, is critical to the performance of the employees. Useful recommendations were proffered alongside the costs/implications of implementing each of the recommendations.

Item Type: Thesis (Masters)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Performance Management
Divisions: School of Business > Master of Arts in Human Resource Management
Depositing User: Dan English
Date Deposited: 01 Feb 2021 11:25
Last Modified: 25 Feb 2021 11:33
URI: http://norma.ncirl.ie/id/eprint/4582

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