Schulz, Frank, Michalk, Wibke, Hedwig, Markus, McCallister, Marcus, Momm, Christof, Caton, Simon, Haas, Christian, Rolli, Daniel and Tavas, Monika (2012) Service Level Management for Service Value Networks. In: IEEE 36th Annual Computer Software and Applications Conference Workshops (COMPSACW), 2012. IEEE, pp. 51-56. ISBN 9780769547589
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