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Massey, Mark Atul (2025) Overcoming Disruptions in Global Supply Chain: The Role Of Digital Transformation in Post-Pandemic. Masters thesis, Dublin, National College of Ireland.
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Abstract
The introduction chapter provides an overview of the research problem including the evidence of the pandemic revealing weaknesses in traditional supply chains and sets the study's aim, objectives, and theoretical framework.
The literature review has looked at the current body of knowledge on global supply chain shocks, especially in times of COVID-19 and how digital transformation helps attain resilience, efficiency, and sustainability. It was able to determine important barriers, facilitators, and theoretical frameworks, and it forms a solid background to comprehend digitally induced supply chain modernisation in the post-pandemic period.
The methodology chapter outlines the ‘mixed-methods methodology’ that was applied to study digital transformation in global supply chains. It follows an ‘interpretivism philosophy’, which combines ‘qualitative semi-structured interviews’ with ‘quantitative closed-ended questionnaires. The research design adheres to ‘Saunders’ Research Onion’ and was developed ‘inductively and deductively’. The data were analysed using ‘thematic analysis’ using ‘NVivo and descriptive statistics. In order to preserve ‘credibility and reliability, ethical concerns, sampling methods, and validity’ measures were pursued for compliance with the research aims.
Results and discussion Chapter outlined results of the interviews with supply chain professionals, impact of COVID-19 and effectiveness of digital tools in enhancing their visibility, efficiency and sustainability using interview (qualitative) and survey (quantitative) research processes. It examined blockers and drivers of digital adoption, providing evidence-based opinions that encouraged the technology-driven approach of supply chain strategies and made it easier to make decisions.
The conclusion chapter highlighted the most important research results, stressing the importance of digital transformation in successfully facilitating the recovery in the face of global chain of supply disruption in the wake of the pandemic. It gave practical suggestions to organisations, pointed out the significance of technology-enabled resilience, and provided the scope of future research to enhance supply chain security, effective operations, and sustainability in a changing business environment.
| Item Type: | Thesis (Masters) |
|---|---|
| Supervisors: | Name Email O'Connor, James UNSPECIFIED |
| Subjects: | H Social Sciences > Economics > Business R Medicine > Diseases > Outbreaks of disease > Epidemics > COVID-19 Pandemic, 2020- H Social Sciences > HD Industries. Land use. Labor > Business Logistics > Supply Chain Management |
| Divisions: | School of Business (- 2025) > Master of Science in International Business |
| Depositing User: | Ciara O'Brien |
| Date Deposited: | 16 Dec 2025 17:20 |
| Last Modified: | 16 Dec 2025 17:20 |
| URI: | https://norma.ncirl.ie/id/eprint/9048 |
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