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An Investigation into the Feasibility of the Vested Outsourcing Methodology within IT Outsourcing Departments

Halfhide, Angelica (2020) An Investigation into the Feasibility of the Vested Outsourcing Methodology within IT Outsourcing Departments. Masters thesis, Dublin, National College of Ireland.

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IT Outsourcing has grown in popularity over the years with companies looking to obtain greater efficiencies and secure greater stake within their relevant markets. Naturally, the preference for contracting becomes important and companies have historically chosen to use traditional transactional contracting methods. However, in the last 50 years relational contracting methods have become more popular and arguments exist over the greater effectiveness that relational contracting has over traditional methods. Vested Outsourcing is an example of a more progressive relational contracting methodology. The objective of this dissertation is to explore this methodology to determine whether IT outsourcing departments would be open to implementing the model. The dissertation explores the preference of contracting styles within IT outsourcing departments and the potential reasons for the lack of knowledge regarding Vested within the industry. The results of this dissertation demonstrate a pattern of usage of a mixture of traditional and relational approaches, but a dependency on traditional contracting to protect parties. The results show that the preference for traditional over relational methods makes it unlikely that the Vested model would be adopted on a large scale within the IT industry at this time.
A qualitative research methodology was used via semi-structured, in-depth interviews to collect the relevant data to reach the research objectives. A case study research strategy was used, with a focus on the IT industry. The data collection methods of snowballing and purposive sampling were used and the data was collected from participants with current or previous experience within outsourcing departments within nine different IT companies. Timing allotted to perform the research, company concerns over confidentiality and the current Cov-19 pandemic served as limitations to the overall project and ability to obtain greater numbers of participants. The goal of this dissertation was to assist IT outsourcing departments in finding effective and productivity maximizing contracting methods.

Item Type: Thesis (Masters)
Subjects: T Technology > T Technology (General) > Information Technology
H Social Sciences > HD Industries. Land use. Labor > Specific Industries > I.T. Industry
H Social Sciences > HD Industries. Land use. Labor > Outsourcing
Divisions: School of Business > Master of Business Administration
Depositing User: Mr Kevin Loughran
Date Deposited: 28 May 2021 15:07
Last Modified: 28 May 2021 15:07

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