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Total Productive Maintenance from a managerial perspective – the value of senior managers’ engagement for the success of the methodology

Matos Monteiro Vieira, Juliana (2020) Total Productive Maintenance from a managerial perspective – the value of senior managers’ engagement for the success of the methodology. Masters thesis, Dublin, National College of Ireland.

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Transformations have been impacting on how organizations manage activities, requiring from them capabilities to reinvent themselves and to increase representativeness in the market.
For this purpose, there is a range of methodologies to guide companies to achieve differentiated results. Among them, Total Productive Maintenance (TPM) is an alternative to boost the organizational performance and to develop a differentiated strategy.
The success of the methodology is related to the commitment and engagement of senior management. Although other factors are also considered critical for its implementation, such as full employee involvement, communication, and training, the senior management is perceived as the core component.
To better understand the relevance of the management team, this research focuses on the analysis from points of view of people in management positions and whether they recognize the importance of their decisions to enhance TPM as organizational culture. Furthermore, adopting qualitative research method, the study identifies challenges to develop and strengthen the culture.
The outcomes indicate that there is indeed a consensus on the importance of senior management engagement for the success of the program. The interviewees understand that leadership is one of the main aspects while introducing new ideas and concepts. Because it is a top-down initiative, cases in which there was no commitment from those people failed in developing a TPM-based strategy.
Other findings of the research are related to people management, including assertive communication to keep everyone in the same direction in pursuit of consistent results. Knowledge was also considered essential for culture change because it allows people to have access to information and open mentality.
Based on the discoveries generated by the research and critically analysing the limitations of the study, the researcher gives recommendations for future works to enrich the literature.

Item Type: Thesis (Masters)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
H Social Sciences > HB Economic Theory > Entrepreneurship
Divisions: School of Business > Master of Science in Entrepreneurship
Depositing User: Dan English
Date Deposited: 16 Feb 2021 12:12
Last Modified: 16 Feb 2021 12:12

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