JobFlow: Technical Report

Gallagher, Graham (2017) JobFlow: Technical Report. Undergraduate thesis, Dublin, National College of Ireland.

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Abstract

The main objective of JobFlow is to provide a communication and ticketing system for different departments within a large organisation with the end goal of ultimately replacing phone and email workflows with a simple to use web portal.

End users are able to raise requests via the JobFlow portal and workers are able to respond to tickets raised and plan their work better as well as management being able to set and monitor key metrics on the performance of the department using information gathered from the system.

This report outlines the requirements, the design implementation and testing of the system and the future uses and evolution of the system over time.

Item Type:	Thesis (Undergraduate)
Subjects:	Q Science > QA Mathematics > Electronic computers. Computer science T Technology > T Technology (General) > Information Technology > Electronic computers. Computer science Q Science > QA Mathematics > Computer software T Technology > T Technology (General) > Information Technology > Computer software Z Bibliography. Library Science. Information Resources > ZA Information resources > ZA4150 Computer Network Resources > The Internet > World Wide Web > Websites > Website Design T Technology > TK Electrical engineering. Electronics. Nuclear engineering > Telecommunications > The Internet > World Wide Web > Websites > Website Design Q Science > QA Mathematics > Computer software > Website Design T Technology > T Technology (General) > Information Technology > Computer software > Website Design
Divisions:	School of Computing > Bachelor of Science (Honours) in Computing
Depositing User:	Caoimhe Ní Mhaicín
Date Deposited:	27 Oct 2017 15:02
Last Modified:	27 Oct 2017 15:02
URI:	https://norma.ncirl.ie/id/eprint/2675

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