NORMA eResearch @NCI Library

The Overall Process Taken by Enterprises to Manage the IaaS Cloud Services

Lonea, Alina Madalina, Popescu, Daniela Elena and Prostean, Octavian (2012) The Overall Process Taken by Enterprises to Manage the IaaS Cloud Services. In: Proceedings of the 6th European Conference on In formation Management and Evaluation. Academic Publishing International Limited, Reading, pp. 168-177. ISBN 9781908272652

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Small and medium-sized enterprises (SMEs) were the initial focus for cloud services and they are susceptible to a continuous adoption of cloud computing services, because of its strong advantages of accessing data from any place in the world over the Internet without concerning about the infrastructure used and the problems involved by the installation and maintenance processes. However, organizations need to consider simultaneously both risks and rewards within the decision making process, in order to assure an efficient expertise. SMEs represent the target group of this study concerned with the outsourcing process to Cloud Service Provider (CSP) considering the fact that the number of SMEs is greater than the number of large organizations, making SMEs the heart of economies worldwide (Sharma, et al., 2010; Van Hoecke, et al., 2011). The aim of the proposed research represents a qualitative analysis of the overall process taken by SMEs to manage the migration of their applications to Infrastructure-as-a-Service (IaaS). We conducted a literature analysis using papers released both by academic and practitioner bodies, in order to respond to the following two research questions: What are the steps involved in the migration process of the SMEs to cloud services? What are the stages required by each step of the outsourcing process? In this sense we produced a theoretical process, which includes a collection of the following interrelated activities: data analysis step, decision making step, migration step and management step. In an IaaS cloud service, the CSP supports the hardware related issues, whilst the software related issues should be identified by enterprises that want to migrate to cloud. Thus, this paper is first proposing to
address an overview of the data analysis step. This constitutes the initial step of the overall process taken by organizations and it comprises: the analysis of cloud migration opportunities, the study of cloud adoption barriers and the examination of current infrastructure used by the organization.

Further, another objective of this paper is to address the decision making step, which implies the following decisions: what information should be moved into cloud and who will access the information, what CSP the organization will choose and how the organization will manage the cloud
services. The decisions will be made based on the analysis step. We assumed that the cloud service type was chosen (i.e. IaaS) and the cloud deployment model was selected as well (i.e. public cloud). Furthermore, the effective moving
stage of enterprise’s assets into cloud services is the migration step, which includes two activities: developing the Service Level Agreement (SLA) and implementing cloud. In addition, the last step of the overall process is the
management step, which is realized using two management functions: business and operational.

Item Type: Book Section
Subjects: Q Science > QA Mathematics > Electronic computers. Computer science
T Technology > T Technology (General) > Information Technology > Electronic computers. Computer science
Divisions: School of Computing > Staff Research and Publications
Depositing User: Caoimhe Ní Mhaicín
Date Deposited: 08 Sep 2014 09:25
Last Modified: 08 Sep 2014 09:25

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