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Performance rating - An antiquated methodology in the High-Tech Industry?

Mitchell, Danica (2019) Performance rating - An antiquated methodology in the High-Tech Industry? Masters thesis, Dublin, National College of Ireland.

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Abstract

This research dissertation was conducted to investigate the practice of rating or ranking employees performance as part of the annual appraisal process, primarily focusing on High-tech, multinational organisations. The purpose of this research is to determine whether this practice is still a key driver of employee and in turn organisational performance or is it just an outdated practice, have companies who are moving away from this practice made the right decision.

This researcher conducted six interviews with HR professionals from six different High-tech, multinational organisation and used qualitative methods to decide if the practice of assigning performance ratings is in fact outdated and does nothing to drive employee engagement or performance.

The overall results indicate that many High-tech organisations have already abolished or are in the process of abolishing performance ratings as part of their performance appraisal process. Inevitably, the results indicate that assigning performance ratings create a sense of labelling individuals which can be demotivating for employees. The research uncovered themes including forced distribution and the use of bell curves. Future research is recommended which divides this study into a specific industry types to give a better understanding as to why and when this trend started of eliminating performance ratings as part of the performance appraisal process.

Item Type: Thesis (Masters)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management
H Social Sciences > HD Industries. Land use. Labor > Specific Industries > Multinational Industries
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management > Performance Management
Divisions: School of Business > Master of Arts in Human Resource Management
Depositing User: Caoimhe Ní Mhaicín
Date Deposited: 16 Oct 2019 12:00
Last Modified: 16 Oct 2019 12:00
URI: https://norma.ncirl.ie/id/eprint/3923

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