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A case study into the role of line managers in the management of bullying, harassment and sexual harassment as part of the dignity at work policy

Dennehy, Fionnuala (2021) A case study into the role of line managers in the management of bullying, harassment and sexual harassment as part of the dignity at work policy. Masters thesis, Dublin, National College of Ireland.

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Abstract

Purpose
The aim of this thesis is to examine the role of line mangers in the management of bulling, harassment and sexual harassment as set out in the dignity at work policy, to identify areas for improvement and examine the effectiveness of the dignity at work policy, specifically withing St. Vincent’s University Hospital.

Methodology
The study used a qualitative approach to gain a deeper understanding of line-managers knowledge, perception of their responsibilities, past experiences of intervention, opinion on accountability, equality and fairness and their experience of the resolutions of complaints. This involved carrying out 6 semi-structured interviews with line managers across the organisation.

Findings
The study found that there was a lack of knowledge among line managers, that under-reporting of incidents is an issue and that line managers are of the impression that the majority of complaints are successfully managed.

Value
This study adds valuable insights to the role of line managers in the management of bullying harassment and sexual harassment.

Item Type: Thesis (Masters)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management > Human Resource Management
H Social Sciences > HD Industries. Land use. Labor > Issues of Labour and Work > Health and Safety at Work. > Workplace Bullying
Divisions: School of Business > Master of Arts in Human Resource Management
Depositing User: Clara Chan
Date Deposited: 21 Jan 2022 12:56
Last Modified: 21 Jan 2022 12:56
URI: http://norma.ncirl.ie/id/eprint/5307

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