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An explorative study seeking to understand the relationship between the stakeholder engagement process and next generation air traffic management

Hughes, Robbie (2020) An explorative study seeking to understand the relationship between the stakeholder engagement process and next generation air traffic management. Masters thesis, Dublin, National College of Ireland.

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Abstract

Purpose/Purpose Statement: The purpose of the study is to understand and explore how a stakeholder engagement process provides Dublin ATC with a platform to collaborate with stakeholders, working towards the delivery on its commitments under the SESAR JU framework. The research study objectives are; To test the existing models of stakeholder engagement within the specific context of air traffic management. To explore the factors which impact on stakeholder engagement from a multi stakeholder perspective. To propose a revised conceptual model based on the findings of the research which better explains stakeholder engagement with the complex environment of air traffic management.

Design/Methodology/Approach: A qualitative study was undertaken using a monomethod with interviews of a semi structured nature, mainly online (Microsoft, TEAMs) and one face to face due COVID-19 social restrictions. Sampling was of a purposive nature using five senior managers with excess of 20 years’ experience using thematic methods to analyse the data.

Applicability: This study has practical implications at an organisational, European and International level to address capacity and environmental constraints in air traffic management.

Originality/Value: This study extends the work of Sequeira and Warner (2007) and Jeffery (2009) and expands and develops the area of a stakeholder engagement process in air traffic management (ATM). This research study has enhanced and developed a robust framework fit for the purpose of providing a platform to collaborate with stakeholders working towards the delivery of Dublin Air Traffic Controls commitments to SESAR JU in ATM.

Keywords: Air Traffic Management (ATM), Collaboration, SESAR, Stakeholder Engagement

Item Type: Thesis (Masters)
Subjects: H Social Sciences > HF Commerce
H Social Sciences > HD Industries. Land use. Labor > Specific Industries > Aviation Industry
Divisions: School of Business > Master of Business Administration
Depositing User: Dan English
Date Deposited: 17 Feb 2021 19:16
Last Modified: 17 Feb 2021 19:16
URI: http://norma.ncirl.ie/id/eprint/4795

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